Privacy Policy

Last updated: 12/19/2023

Kemp Communications LLC ("us," "we," or "our") is dedicated to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our telecommunications services, including structured cabling, VoIP, security cameras, and bulk internet services through third-party vendors, and visit our website.

Information Collection and Use

We may collect and process the following types of information:

Personal Information: In the course of providing our services, we may collect personal information, including but not limited to names, addresses, phone numbers, and email addresses, to fulfill your service requests and enhance your experience.
Usage Data: We gather information about how you use our telecommunications services and website. This includes data such as service usage details, network activity, device information, and browsing activity.

Use of Data

We use the collected information for various purposes, including:

Providing and maintaining our telecommunications services, including structured cabling, VoIP, security cameras, and bulk internet services
Responding to customer inquiries and support requests
Improving and customizing our services
Notifying you about changes to our services
Ensuring the security and integrity of our network

Disclosure of Data

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. We may share non-personal, aggregated information for analytical purposes or to improve our services. In cases where we utilize third-party vendors to provide certain services (e.g., bulk internet services), we ensure that they adhere to privacy and security standards.

We may disclose your personal information in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect and defend our rights and property

Security

We implement rigorous security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy periodically. Changes will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy regularly for any updates.

If you have questions or concerns about this Privacy Policy, or if you wish to provide or withdraw consent for the use of your information, please contact us at:

Kemp Communications LLC

1213 N Sherman Ave. #366

Madison, WI 53704

getintouch@kempcommllc.com

(833) 732-0452

Jerod and his team have been amazing to work with! They have done a great job with the installation of multiple security cameras on our property. They have gone above and beyond to help us with or provide advice for cable networking issues. Professional, courteous, knowledgeable and dependable. Definitely a top contender in the telecommunications field.

- Stephanie S.

We at Forest Park Estates (24 units) were very happy with the team installing the wiring for our TDS system. The team worked with efficiency and professionalism. The work took place in attics with very limited headroom and the outside temperature was 90 degrees. Prior to the install we were kept informed as to the scheduling and briefed on what the procedure would entail by Justin Conner. WE were SUPER SATISFIED.

- Louanne R.

Justin was fantastic. He went above and beyond to help us with the install despite a difficult landlord. He stuck it out with us! He also communicated with TDS on our behalf to help get things moving. Thank you for ALL of your help Justin. I appreciate you.

- Rachel L.